Privacy Policy

Collection and Use of Personal Information

We will collect:

  • Contact Information - such as name, email address, mailing address, phone number
  • Account Information - such as user name, account number, password

We will also automatically gather Non-Personally Identifiable Information for analytics such as:

  • IP address
  • Browser type
  • Referring/exit pages
  • Operating system

We use this information to:

  • Assess the needs of your business
  • Administer your account
  • Send service updates
  • Respond to customer service
  • Send you a newsletter
  • Send you marketing communications
  • Respond to any questions and concerns
  • Improve our Web site and marketing efforts
  • Conduct research and analysis
  • Display content based upon your interests

Your Rights Regarding Your Information

When using our services, you may access, update, or correct most of your account information by logging into your account to edit your profile or business details.

If you have requests that cannot be carried out by logging into your account, such as accessing additional information or deleting information about you, please email our support team. Requests to access, correct, update, or delete your information can be made in writing to our support team and will be handled within five days unless they are unusually complex, in which case we will advise you of the expected timeline for handling your request.

If you have authorized us to access your information via the Facebook API service, in addition to our normal procedure for deleting stored data, you may revoke our access to your data via the Facebook Business Integrations settings page, located at this link: facebook.com/settings?tab=business_tools&ref=settings. Check the Bright Reviews for Businesses box, and click Remove.

To revoke our access to your GoogleMyBusiness account sign in using this link: myaccount.google.com/permissions?hl=en_GB, select Bright Reviews, and then select Remove Access.

Opt-Out

Opt-out requests can be sent via the Support page and may be available in each marketing email.

Third Parties and Sharing Information

If any information is provided to us about a third party, or a third party shares your information with us, we will only use the information for the reason in which it was provided. We will not sell your personal information to third parties. Your information will be provided to securely process credit card payments, to companies such as PayPal.

These companies are authorized to use your personal information only as necessary to provide these services.

We may also disclose your personal information:

  • as required by law such as to comply with a legal process, such as a subpoena
  • when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
  • if our Web Site is merged, shared, or sold, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information
  • to any other third party with your prior consent to do so.

Links to Other Web Sites

Our Site includes links to other Web sites whose privacy policies may differ from those of Bright Reviews. If you choose to submit personal information to any other site, you are following their own privacy guidelines as well. We encourage you to carefully read the privacy statement of any Web site you visit.

Cookies and Web Beacons

We may use cookies for reasons such as keeping track of your preferences and profile information. Cookies are also used to collect general usage and statistical information that does not include personal information.

We may use a third party to place cookies on your computer to collect information to compile data and statistics for us about visitors to our site.

Web beacons are electronic images and may be used along with cookies to compile data to analyze how our site is being used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to see the effectiveness of our customer communications and marketing campaigns.

Our Web pages may also contain these Web beacons that are set by our third party partners. This will enable our partners to compile aggregated statistics to analyze how our site is used.

Third parties are used to gather information about how you and others use our Web site, such as knowing how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our site is used.

Security

The security of your personal information is important to us.

We follow generally accepted industry standards of privacy to protect the personal information submitted to us, both while it’s being transmitted and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Due to this, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can contact us.

Privacy Statement Changes

Updates to our privacy policy are possible in the event that there are changes made to our information practices. It is encouraged that you review our policy periodically to ensure that you are up to date on our current practices.

Contact Information

You may contact Bright Reviews here.